Quick search (Ctrl+K)

Opening quick search with Ctrl+K or the Search button, what it finds (pages, settings, receipts, customers, products, invoices and bookings), the keys, and tips.

Quick search is one box for the whole of CreekPOS Online: type a few letters and go straight to a page, a setting, a receipt, a customer, a product, a Books invoice or a booking. It is on every plan, in the back office and in the till app, in every language.

Opening it

  • Press Ctrl+K (⌘K on a Mac). It works with an Arabic, Hindi or Urdu keyboard layout too.
  • Or press Search in the header at the top of any page. On a phone the button is only an icon, and the search opens full screen.

Start typing: the results change as you type.

What it finds

KindWhat it matches
Pagesthe page's name in your language and in English
Settingssettings sections and every feature switch
Receiptsthe printed number, such as 123 or T2-000123; partial numbers, customer names and amounts from the last 30 days
Customersthe name, and the phone number if you are allowed to see phone numbers
Productsthe name, the name in the other language, the barcode
Books invoicesthe number or the customer, this month and last (when Books is on)
Bookingsthe customer's name, the booking number or the phone, this week and last (when Bookings is on)

Pages and settings show from the first letter; receipts, customers, products, invoices and bookings from the second (or from any number). You see up to 8 results of each kind and 25 in all.

Every result follows your rights and the shop's plan: quick search never shows a page you cannot open, a feature your plan does not have, or another shop's records. A cashier without the reports right, for example, gets no receipts. A product opens in its editor for someone allowed to change products, and in the filtered product list for everyone else.

The keys

KeyWhat it does
Ctrl+Kopen quick search
↑ and ↓move through the results
Enteropen the highlighted result
Escclose (so does the ✕ or a click outside)
Tabmove between the search box and the close button

When it closes, you are back where you were.

Tips

  • Type a number, with or without #, and that receipt or invoice comes first. Arabic-Indic digits work too.
  • An older receipt is found by its exact number; customer names and amounts look back 30 days. For anything older, use the Receipts page and its dates.
  • Capital letters and accents do not matter. In Arabic, the vowel marks and the different ways of writing alef do not matter either.
  • English words always work: "receipts" finds the receipts page whatever language the app is in.
  • In Arabic, type the word as the page's title has it: the singular does not find a plural title.
  • To find a feature switch, type the feature's name: "Books" also offers the Books switch in Settings → Features. HR, attendance and staff commission settings open at their own section.
  • Quick search is not on the sign-in page, the public online shop or booking pages, or the self-checkout kiosk.

For all the other keyboard shortcuts, see Keyboard shortcuts.

Still stuck?

Write to us and say which screen you are on. A screenshot helps.

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