Log the device, its serial or IMEI, the fault and what was left with it; send an estimate, record the customer's answer, take parts from stock and hand back with the warranty on the ticket.
CreekPOS Online Retail from AED 99 132 / month · + 5% VAT
These features are in CreekPOS Online, switched on by the shop in Settings. The buy-once desktop program does not have them yet.
Switched on in Settings → Job orders with the Repair template; everything stays editable.
Device, brand, model, serial or IMEI, the fault, its condition and what was left with it. An estimate puts the job on Waiting for approval and the customer's answer is recorded. The passcode is never stored.
From the Retail plan
How it works
Parts come off stock with each repair; smart reorder lists what to buy today, per supplier, with the reason.
From the Retail plan
How it works
A void, a big discount, a short drawer or a sale below the listed price reaches your phone.
From the Retail plan; by Telegram from the Restaurant plan
How it works
Companies that send devices every month pay later; reminders go out by themselves.
From the Retail plan
How it works
Load parts, prices and customers from Excel or CSV.
From the Retail plan
How it worksWith job orders switched on and the Repair template.
A customer brings a phone with a cracked screen, and its charger. The technician logs the brand, model and IMEI, taps “screen cracked” and ticks the charger. The form reminds him not to take the passcode.
The ticket prints with the job number, a QR code and the warranty days.
The estimate: a screen from stock plus labour. The job moves to Waiting for approval; the customer says yes on the phone and the answer is recorded.
The screen comes off stock and labour is an open-priced line. The job moves to Ready and the customer gets the ready message.
The customer collects and pays at the till. The receipt is the normal tax invoice and the ticket carries the warranty.
A declined repair goes back as it came, and the job shows that it was declined.
Job orders are part of CreekPOS Online from the Retail plan, the lowest one.
Retail
AED99/ month
Launch offer: 25% off until 13 November 2026, code LAUNCH25 applied automatically.
Use code CREEK20 for 20% off your first year.
Prices exclude 5% VAT.
Start your 14-day trial All plans and pricesWe show you CreekPOS on a screen-share, with your kind of shop and in your language. Tell us when suits you; we confirm on WhatsApp.
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Shops that take something in and give it back later live on tickets, deposits and "is it ready?". How to number jobs, tag pieces, take deposits honestly and stop uncollected items from piling up.
Expired stock is an ordering problem before it is a shelf problem. How to order by the numbers, mark down in time, block what has expired and measure the waste, with a worked example.
The biggest fear when changing point of sale is a week of typing. What you can bring over from your old system or spreadsheet, what you cannot, and a step-by-step plan that keeps the shop open.
No. The form says so, and there is no field for it.
Yes. Parts are products in your stock; labour is an open-priced line.
Record the answer: the device goes back as it came, and the job shows that it was declined.
Also made for: Laundry & dry cleaningTailoringPerfume & oudRoasteries & spices Retail Restaurant
CreekPOS Online free for 14 days, or the program on your PC for 7 days. Every feature, no card.
Search by feature, screen or task. Open a guide and share its link with your team.
