E-receipt & reviews

The receipt that brings customers back

Available now in CreekPOS Online

A receipt usually ends in the bin. With CreekPOS it asks for a Google review, opens a receipt page on the customer's phone where they can order the same again, ask for a return or ask a question, and carries the stamp card to the customer's phone, with the Apple and Google Wallet buttons coming soon.

On every plan. The review QR also prints from the desktop program; the receipt page needs your shop's online address.

A customer scanning a QR code with a phone at a shop counter
  • A review QR on every sale receipt
  • Order the same again in one tap
  • Returns and questions without a phone call
  • Stamp card in Apple and Google Wallet (coming soon)

01Reviews

A Google review QR at the foot of every receipt

Paste your Google review link once. Every printed sale receipt then ends with “Happy with us? Scan to rate us” and a QR code, in the receipt's language. The receipt page and the receipt you share on WhatsApp carry a “Rate us” link too.

  • On sale receipts only: never on a return, a void or a delivery slip
  • From the online till, the Android till and the desktop program
  • Settings → Shop online; Settings → General in the desktop program
  • Leave the link empty and nothing prints
A shopkeeper holds up a receipt with a QR code at its foot as gold stars rise
The receipt's QR, and the stars that follow

03Order again

Order the same again

The weekly basket, in one tap. With your online shop switched on, the receipt page fills a cart at today's prices and names anything no longer sold. Without it, the page shows a QR the customer shows at the counter: the cashier scans it and the till refills the sale.

  • Today's prices, never the old ones
  • What is gone or out of stock is named and left out
  • Sizes and add-ons are not carried over: the item goes in as itself
  • Works on a till that is offline, for its own receipts
A customer taps last week's receipt on his phone and the same bag of groceries appears at the counter
Last week's bag, again in one tap

04Returns

Returns and questions from the receipt page

Wrong size, damaged, not as described? The customer picks the lines, a reason, adds a few words, a photo and a phone number for a WhatsApp answer. Or simply asks a question. It lands in the till's “Customer requests”; your staff accept it (the normal return form opens with the lines filled in), decline it with a reason, or reply.

  • Your return window: 14 days unless you change it
  • One open request per receipt, never more than is left to return
  • Nothing is refunded without your staff and their normal rights
  • The customer sees the answer on the same page
A customer asks for a return from the receipt page on his phone and the till shows a badge
A return asked from home, a badge on the till

05Wallet

The stamp card in the phone's wallet (coming soon)

“Buy 9, the 10th is free” already lives on a page the customer opens from the receipt, and it works today without an app. Coming soon: “Add to Apple Wallet” and “Add to Google Wallet” put it in the phone's wallet, and the pass updates itself after every visit: the stamps, the points, the reward and the code the cashier scans.

  • No app to install, no login, nothing of the phone number in the link
  • The pass follows every visit, return and reward
  • The buttons appear once wallet passes are switched on for CreekPOS
  • The desktop program gets the stamp card from Gold, without the wallet
A coffee stamp card in a phone's wallet beside a cup of coffee, the last stamp glowing gold
The café's stamp card slides into the phone's wallet
Plain answers

What it is, and what it is not

  • The review QR opens your own Google review link; it does not write, filter or buy reviews.
  • The paper receipt prints the review QR, not the receipt page's link: customers get that link on WhatsApp.
  • A return request is a request: no money moves until your staff accept and do the return at the till.
  • The receipt page, order again and returns need your shop's online address; the desktop program alone has no receipt page.
Which plans include it

Which plans include it

Paste the review link in Settings → Shop; switch the return form and the question box on or off in the same place.

Restaurant

AED150/ month

Included, with the online shop

Start your 14-day trial

Chain

AED300/ month

Included, with the online shop

Start your 14-day trial

Buy-once desktop program: The review QR on the receipt, and the stamp card from Gold

Prices exclude 5% VAT. Launch offer: 25% off until 13 November 2026, code LAUNCH25 applied automatically.

Compare all plans Read the manual chapter

Questions about the e-receipt

Where do I find my Google review link?

In your Google Business Profile, choose “Ask for reviews” and copy the link. Paste it once in Settings → Shop (Settings → General in the desktop program).

Can anyone see my customers' receipts?

Only someone with the receipt's own long link, which is signed by our server: a guessed or changed link opens nothing. The page shows what the paper showed, without the customer's details or the cashier's name.

Does “order the same again” use the old prices?

No. It always uses today's prices and leaves out what is no longer sold or out of stock, and says so.

Can a customer return something without us?

No. A return request waits for your staff. Accepting it opens the normal return form at the till, with its usual rights and limits.

Do customers need an app for the stamp card?

No. The card is a web page they open from the receipt. The Apple Wallet and Google Wallet buttons are coming soon.

Is any of this AI?

No. The receipt page, the review QR, order again, returns and the stamp card are ordinary features with fixed rules.

Also built in: Books Bookings HR & attendance Connect your AI Features

Make every receipt work after the sale

Start the free 14-day trial, paste your Google review link in Settings → Shop and print your first receipt.

Help centre

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How to use this feature Help centre