creekpos · Choose your edition · Classic Desktop
This guide uses fictional training data. Available controls depend on your enabled features, plan and permissions.
Choose a focused business workspace
Sign in as owner or manager and open Settings → Business type & features. Choose the branch first; a branch can inherit the shop default or keep its own choice.
Roles, duties and branch access
Open Team as owner. Create a separate account for each employee; do not share the manager password.
Tablet navigation and the finder
Use the menu button to collapse the sidebar. Pin the expanded menu when there is enough width; the saved preference belongs to the current user/browser.
Products, variants, units and modifiers
Open Products with catalogue-management rights. Enter the complete product name and alternative-language name where needed.
Checkout and paper-light receipts
Sign in as a cashier and open the required shift where the shop uses shifts. Select the correct branch and till.
Enter a table order as a waiter
Sign into the waiter workspace and go on duty. Select or claim the tables you serve. An unassigned table notifies all on-duty waiters in that branch.
Kitchen progress, service timing and cleaning
A chef opens their kitchen workspace and claims work for the appropriate station. Record Start, pause/resume with a reason, Ready and any rework or waste accurately.
Share restaurant items and payments
Open Split between guests on the active bill. Add at least two named guests and choose items, equal shares or custom amounts.
Recipe ingredients and prepared stock
Choose one fulfilment mode for each finished product: made to order or prepared stock. Do not configure the same sale to consume both finished stock and recipe ingredients.
Carcass yields, waste and cut costs
Receive the source carcass into the correct branch with its actual quantity and cost. Use a supported unit; a kilogram and a piece are not interchangeable quantities.
Branch stock, transfers and counts
Choose the authorized branch before reading or changing stock. Distinguish shop-wide product details from quantities held at each branch or warehouse.
Charts, datetime ranges and profit
Open the report with the required read right and select the branch scope. Set an explicit start and end date/time for reports that use transaction timestamps.
Export safely to Excel, JSON and BI
Select the intended dataset/report, authorized branches and time range before exporting. The export must contain the same permitted rows and scope as the report.
Customer stamps and points
Configure the live loyalty scheme and redemption rules with owner permissions. Explain eligible visits/purchases rather than promising a reward for every event.
Employee sign-in and HR workspace
Create the employee and permitted duties as owner/HR administrator. Separate attendance rights from selling, payroll approval and staff-performance access.
Scale, printer and label setup
Record the exact scale/printer manufacturer, model, connection and protocol. We provide software; hardware supply, installation and certification are separate facts.
Offline sales and safe recovery
Pair the cloud till while online and sign in with the intended employee. Let the authorized catalogue and settings synchronize before relying on offline operation.
Diagnose a refusal without duplicating work
Record the exact visible error code, screen, branch and action. Remove credentials, customer identifiers and private payment details before sharing a screenshot.