How to respond to a wholesale order request
Use accept, reject and revised quotes to keep buyer and supplier aligned before a market request becomes a purchase order.
Keep your wholesale prices current without confusing buyers
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Set sensible validity dates, review changed prices and withdraw unavailable products so the public catalogue reflects what you can offer.
An offer needs an end date
A price is easier to use when the buyer knows how long it applies. Choose a validity date you can support, especially for goods whose cost changes often. The date should reflect your actual quotation policy; it is not a promise that stock will still exist. Keep the availability field and written terms consistent with your ability to supply.
Treat edits as a new publication
Supplier Market sends edited profiles and listings back through publication review. Plan price updates before the old offer expires, and check the resulting public page after approval. If you need a line to disappear immediately, withdraw it. Expired, withdrawn or suspended listings are hidden. Do not publish a new price in the description while leaving the numeric price unchanged: buyers compare the structured amount.
Check open requests separately
An existing request records the offer and quantity used when it was made. Read that request before responding instead of assuming it now matches an edited catalogue. If the agreement needs a different price or delivery terms, use the revised-quote action. The buyer explicitly accepts that revision and you then confirm it. This keeps a changed catalogue from becoming an unspoken change to a buyer’s request. Set a regular internal review of active lines; the market does not manage your supplier purchasing costs for you.
Understand the costs
A brand account is required to list. Normal subscription and account-retention rules apply; this is not a permanent free supplier account.
Trade is billed per workspace in addition to the base plan. It is not included in the base trial. Other optional modules have their own charges. 129 AED / month · Retail+
Regular monthly prices before VAT. Promotional eligibility and the final total appear in Billing.
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This article is general information as of its date, not legal or tax advice. Rules change; check the official source or ask your accountant before acting.
