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From 2027 your invoices to companies must travel as e-invoices through an accredited provider. CreekPOS Online's Books sends them through Flick, shows each one's status on the invoice, and turns suppliers' e-invoices into draft bills. Till receipts to consumers stay as they are.
A stationery shop in Bur Dubai sells to walk-in customers all day, and once a week invoices a school and two offices for their supplies. Under the UAE e-invoicing programme, the walk-in receipts stay as they are: sales to consumers are outside it. The invoices to the school and the offices are in scope. For most shops, with revenue under AED 50 million, the provider must be appointed by 31 March 2027 and e-invoicing starts on 1 July 2027. The dates and the rules are on our UAE e-invoicing page. This post is general information, not tax advice.
E-invoices travel through accredited service providers. Flick is the e-invoicing service provider CreekPOS connects to. Before you appoint any provider, check that it is on the Ministry of Finance's list of accredited providers.
Once connected, Books sends every tax invoice and credit note issued to a customer with a TRN as a UAE e-invoice in the PINT AE format, through Flick. Flick delivers it to your customer's provider and reports it to the FTA. Each document goes once.
On the invoice page in Books, and as a line under the totals of its A4 print, the e-invoice's status:
If something is missing, the invoice shows what (a buyer's emirate, a credit note's reason) and a short correction form, as long as nothing was filed. An e-invoice already filed is corrected with a credit note, never edited.
Your suppliers will send you e-invoices too. Those Flick receives for you become draft bills in Books, matched to the supplier by its TRN. Your accountant checks and posts them; no retyping.
Nothing is sent until the Flick card's checklist is complete: Books on, your TRN and address exactly as registered, connected, your registration with Flick live, the same TRN. Until then documents wait; nothing is lost and nothing is sent wrong.
Flick charges for its service separately and publishes no price; ask us on WhatsApp. E-invoicing through Flick is part of Online Restaurant and Chain, with Books (coming soon). Read the UAE e-invoicing page and the manual section.
This article is general information as of its date, not legal or tax advice. Rules change; check the official source or ask your accountant before acting.
The UAE is introducing mandatory electronic invoicing in phases from 2027. Most shop receipts are not in the first phase, but invoices to companies are. Here is the announced timeline and what to prepare.
Most small shops keep their sales in the till and their accounts in a spreadsheet, and someone retypes one into the other every month. Books puts the accounting in the same app as the till, so the sales arrive by themselves and your accountant works from the same figures.
A retail receipt and a company invoice are not the same document under UAE VAT. Here is what each must show, when the simplified version is allowed, and how a till handles both.
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