creekpos · SaaS / Online
Share restaurant items and payments · SaaS / Online
This guide uses fictional training data. Available controls depend on your enabled features, plan and permissions.
Prepared against the tested 13 October 2026 build; check your deployed build before following a new control.
Who can use this
Cashier / manager
Required tools
Tables and split payments. Requires the appropriate enabled features and entitlement; this guide does not add plan inclusions.
Before you begin
If a control is absent, check role, branch, enabled features and entitlement. If an order or price changed, refresh and review again. Do not repeat an uncertain financial action with a new request.
Steps
- Open Split between guests on the active bill. Add at least two named guests and choose items, equal shares or custom amounts.
- Assign a shared item with precise fractions, such as one third of a pizza per guest. Review each guest’s discount, service, VAT and rounding, and resolve every unallocated remainder.
- Save the plan and collect each guest’s exact current amount. Paid shares cannot be silently reassigned. Keep preparation and stock against the original order; sharing does not fire another kitchen ticket.
- A manager can refund a manual held-order deposit before checkout with the original payment ID, reason and confirmation that the money was returned. It does not call a card provider. After final checkout, use the receipt return path. Do not retry an uncertain payment as a new charge.
Check the result
Review the saved record and its audit/stock/payment state before continuing. A preview, queued request or accepted send is not proof of completed delivery or settlement.
Edition differences and limits
Named fractional guest shares are supported by the cloud-connected till and online table bill. Classic Desktop has its existing bill splitting and partial-payment controls; do not assume the new browser guest plan editor is a native screen. Online prepaid QR credits currently require their existing settlement/release path rather than silently assigning them to named shares.